Phil Anderson Financial Services has entered the Best Independent Mortgage Broker category in The ESTAS, the largest award scheme in the UK residential property market. The ESTAS recognises the best estate, letting agents and now the best independent mortgage brokers based purely on ratings from homebuyers and sellers around the UK.
Financial Services Director Phil Anderson said “I take my levels of customer service very seriously because I know clients have a choice. I have always been very proud of the personal service we provide and this is great way to demonstrate that fact and at the same time get some valuable feedback from our clients so we can further improve the service provided.”
Mortgage Brain, the industry’s leading mortgage technology solutions provider, is sponsoring this brand new category. Mark Lofthouse, CEO at Mortgage Brain said “We are delighted to sponsor this new category at the ESTAS. We understand brokers are judged by their clients on the level of customer service they provide and this new category provides an ideal platform for brokers to show how good they are. We know our products are integral to the service brokers provide clients. We are very proud to sponsor something which will no doubt help brokers retain and build their customer base.”
There are two categories open to brokers, Best Independent Mortgage Broker by region as well Best National Broker Firm. The winners will be announced at the 12th annual ESTAS ceremony on Friday 17th April 2015 at the Hilton Park Lane. The awards will once again be hosted by TV property expert Phil Spencer. Phil said “I think it says a great deal about an individual or company whose prepared to stand up and announce to customers and competitors that they believe in providing the best possible service and they’re happy to prove it. These awards help agencies and brokers to focus on customer service levels and that’s why so many take part each year”
“Taking part in the ESTAS sets you apart from your competitors. It sends a clear message that you’re passionate about customer service, prepared to go that extra mile for your clients and keen to listen to feedback”.
If you have arranged a mortgage through Phil Anderson Financial Services in 2014 you can vote and leave feedback on the link below –